We’re thrilled to announce that the Chatway live chat is now available as an app on Ecwid. Since its debut, Chatway has quickly gained popularity, with many installations and receiving high praise in the form of 5-star reviews across multiple platforms.
Are you not familiar with Chatway yet?
This is the latest app by the Premio team, crafted to simplify your communication with website visitors by bringing together live chat, email, and Facebook Messenger into one streamlined inbox. You can easily find Chatway on the Ecwid app store by visiting this link.
If you’re an Ecwid user looking for a powerful and customizable messaging solution to boost your customer service, Chatway is the perfect fit. Find out how to get started here.
Get to Know Chatway:
Chatway allows you to connect with your customers through live chat, email, and Facebook Messenger, all from a single, centralized location. And it doesn’t stop there – more integrations are on the horizon, such as WhatsApp and Instagram! Whether you prefer a desktop browser interface or need to stay in touch on the go with our apps on the Apple App Store and Google Play, Chatway has you covered.
Why Chatway Stands Out:
Though it’s a new addition to our product lineup, Chatway is a versatile, standalone app that works with any website, quickly winning over business owners worldwide, including users on platforms like Shopify, Wix, WordPress, Square Online and Duda – with more apps on the way.
Our team has extensive experience creating apps for various marketplaces, allowing us to understand customer needs and deliver effective solutions.
In response to requests from our existing customers for a live chat tool that seamlessly integrates with our other offerings (like Chaty, a favourite with over 300,000 active installations), we developed Chatway to meet these demands. This product is designed to be user-friendly, even for those with no coding experience, making it accessible to everyone!
Explore Chatway’s Key Features:
Chatway is built with versatility, simplicity and customization in mind. Its intuitive interface, quick setup, and highly customizable widget allow you to match it with your website design effortlessly. Adjust colors, icons, and text to suit your brand.
Provide exceptional customer service by managing messages from live chat, email, and Facebook Messenger all within your Chatway dashboard. Enhance team collaboration by adding as many agents as needed, allowing them to work together on customer conversations, share notes, and assign tasks. This teamwork leads to quicker response times and happier customers.
You’ll also benefit from a contacts page that offers valuable customer insights. With customer profiles and conversation histories, you can better understand your customers’ needs, preferences, and backgrounds.
And the best part? Chatway is completely free to use! Sign up today – no credit card required.
Stay tuned for future updates on exciting new features like advanced automations, AI writing assistance, expanded analytics, a knowledge base, API, and even more social integrations. Chatway is not just a reliable tool; it’s a solution that grows alongside your business.
Summary:
Chatway offers an easy and convenient way for you, your team, and your customers to stay connected, while enhancing the look and feel of your website.
Getting started with Chatway is straightforward, with no need to go through complex help desk articles.
Plus, the Chatway app is lightweight and customizable, ensuring a smooth user experience.
Setting up your Chatway widget is simple: First, install the Chatway app for Ecwid from the Ecwid App Market. Then, sign up or log in if you already have an account. From there, you’re ready to start creating your Chatway widget and providing top-notch customer service.
With Chatway, you’ll be easily accessible to your customers, ensuring the best experience for both your team and those you serve. Let’s get started!
The post Exciting Update – Chatway Live Chat is Now on Ecwid! appeared first on Chatway Live Chat.